Standard Chartered Bank in Singapore has adopted industry association FISD’s Financial Information Associate (FIA) certification program as the formal training standard for market data staff in its resourcing operations spread across Asia-Pacific region.Standard Chartered has embraced the concept and is looking to use it to bring staff up to speed on market data across different offices in the region, outside its Singapore headquarters, according to FISD officials. The bank has several offshore sites in Malaysia (Kuala Lumpur), India (Chennai) and China (Tianjin Economic-Technological Development Area) that house operations teams providing 24/7 support and technical changes to market data platforms, as well as teams responsible for procurement, vendor reporting and vendor management. Staff in these locations typically has less experience of the market data industry than those in the bank’s core market data management team, or may even have no formal training in finance or market data and usually have to learn about the industry on the job.
