Standard Chartered Bank has opened its new Global Business Services (GBS) center in Bengaluru. The new center will complement the bank’s existing GBS centers in China, India and Malaysia which collectively provide employment opportunities to 19,000 people. The bank expects to have 30% of its total GBS employees based in the Bengaluru center over the next few months. The bank will be investing $3 billion over three years in technology and systems which it had announced in 2015. Spread over 43,000 square metres of space at the RMZ Ecoworld complex in the city, the state-of-the-art GBS center will deliver global support, client due diligence and advisory services for corporate and institutional banking, retail banking, compliance, human resources, risk management and finance using the latest technologies and practices in data, robotics and software development, the bank said. The new workplace design features an innovative floorplan to foster a collaborative environment for software development sprint teams using the Agile methodology and DevOps practices to deliver the Bank’s market-leading digital banking products. The center will also house the bank’s global centers of excellence in specialized areas including data analytics, software development, anti-money laundering, financial crime surveillance and financial control. According to Zarin Daruwala, CEO, Standard Chartered Bank, India, the country is a key market for the bank and this investment in Bengaluru is another testament of its intent to grow its capabilities to remain at the forefront of banking with world-class business practices.
