NPCI Bharat BillPay has partnered with ICICI Prudential Life Insurance to provide its flagship offering, ClickPay, to the insurer’s customers. ICICI Prudential Life Insurance is the first insurance company to offer ClickPay to its customers, allowing them to pay their renewal premiums with ease.
ICICI Prudential Life Insurance will generate the ClickPay link and share it with the customers, which will redirect them to the payment page comprising payment details. This convenient and secure two-step process will help customers pay the bills without the hassle of putting in the premium amount, remembering premium payment dates, and going through arduous steps to make the payment.
Ashish Rao, Chief – Customer Experience and Operations, ICICI Prudential Life Insurance, said, “It has been our endeavour to provide our customers with easy-to-use interfaces that provide a hassle-free and seamless premium payment experience. We are constantly striving to improve the customer experience and have been leveraging new-age technology and digital platforms to provide our customers with an immersive experience across the policy lifecycle.”
Noopur Chaturvedi, CEO, NPCI Bharat BillPay, said, “It is our constant endeavour to add an extra layer of convenience for all our users for their recurring bill payments.”
