Standard Chartered Bank (Hong Kong) has launched a personalized wealth management tool that will enable clients to interact with relationship managers. The tool, called My RM, is embedded in the bank’s online banking and mobile banking platforms. It allows clients to interact with their relationship managers and gives them access to the latest market information. Clients can also utilize the new tool to procure latest market information to optimize investments. My RM supports text chatting, document and file sharing and audio call functions to enhance customer-relationship manager interactions. The bank said the service will be made available to Priority Private and Priority Banking clients in phases.
