Merchant Bank of Sri Lanka is implementing Fiserv’s Signature back office system and the Teller front-end solution. The bank has around 100,000 customer accounts and 49 branches. It had merged its two subsidiaries, MBSL Financial Services and MBSL Savings Bank recently. Fiserv said its system will help streamline operations and simplify customer management and support at the bank. T. Mutugala, chief executive of the bank, said the bank wanted to bring down the cost of supporting multiple systems and Fiserv offered everything the bank needed with a core banking platform that is proven locally in Sri Lanka and across the globe.
