ICICI Bank has launched ‘ICICIStack’, an effort to ensure uninterrupted banking experience to customers in the time of coronavirus. Many of the services are first-in-the-industry and are available instantly on the bank’s mobile phone or internet banking platform. It offers nearly 500 services that covers almost all banking requirements of customers, in one place. These include digital account opening (instant savings and current account opening), loan solutions (instant personal loans, instant credit cards, instant home loan sanctions, instant car loans, instant overdraft facility, instant business loans), payment solutions (digital payment solutions like UPI, bill payments using Bharat Bill Payment System), investments (instant FD, PPF, NPS and AI led robo-advisory for other investments), insurance (term and health insurances digitally) and care solutions (protection for life, health, car and home). It also offers instant opening of savings account along with an instant FD or instant PPF, among others. Anup Bagchi, ED of the bank said, the bank has been working on ‘ICICIStack’ in order to offer customers all digital banking services from one single platform for the past few years. In the wake of the coronavirus outbreak over the past few weeks, the bank has added a few new features and services to offer a bouquet of solutions to customers so that they can experience the banking services uninterrupted, he added.
