HSBC India has launched HSBC SmartServe and HSBC IntelliSign, 2 first-of-its-kind digital solutions aimed at ensuring a quick, secure and seamless onboarding process for corporate clients. The API-enabled solutions provide an accelerated onboarding experience, replacing the documentation process with a digital platform, including the use of electronic signatures, as well as leveraging existing data assets to complete account opening requirements. HSBC SmartServe is a newly digitized account onboarding and lifecycle management solution that offers services to clients that are faster, automated and centralized. A single interface of the platform provides clients with a fully automated onboarding solution where they can submit data and documents directly and securely in addition to receiving confirmations and alerts. HSBC IntelliSign enables corporate clients to execute product onboarding and lending documents digitally. The platform offers an E-stamp duty feature and E-signature solutions based on Aadhaar e-verification and DSC signing as per legal provisions in India. Hitendra Dave, Head, Global Banking and Markets, HSBC India, said the pandemic has enforced businesses across different industries to adapt to the changes significantly faster than expected and introduce new digital initiatives. HSBC is increasingly focused on digital and technology-powered solutions to ease procedural bottlenecks and the current environment is apt for new platforms like HSBC SmartServe, HSBC IntelliSign & DigiTrade that offers a faster, automated and centralised digital workflow.
