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Finacle ‘best in class’ solution for mobile banking

Finacle Core Banking Solution from Infosys has been recognized as a ‘Best in Class’ provider by the CEB TowerGroup Mobile Banking Solutions Technology Analysis report. The report included 14 world-class solutions, evaluated on 23 key parameters spread across four categories – customer experience, interface development, integration & management and enterprise support. Finacle has been rated ‘Best-in-Class’ across all the four categories.

Jason Malo, research director, CEB TowerGroup said the best providers of mobile banking services are those who are able to keep up with the pace of innovation while simultaneously ensuring that the fundamental concepts of management and reporting are not overlooked. “Financial institutions of all sizes must be able to adapt and manage their mobile offerings amidst the rapid pace of change for mobile banking services, as consumer expectations are similarly evolving to differentiated mobile offerings,” he added.

Haragopal M, senior vice president and global head for Finacle at Infosys mentioned that convenience, speed and personalization, in addition to accessibility on a device and channel of their choice, are persistent demands of today’s customers and Finacle Mobile Banking solution helps banks deliver excellent service and a simplified banking experience to customers on a device of their choice.

“The recognition fro CEB TowerGroup validates our ability to continually innovate and provide the competitive edge banks need to stay ahead in the game,” he said.

Among the features of Finacle Mobile Banking solution are that it delivers an engaging experience across multiple mobile devices and platforms to retail and corporate customers, its broad range of access modes such as a downloadable app, browser, SMS and USSD help meet the diverse needs of customers using different devices and the solution’s strong capabilities in account management & aggregation, fund transfer, P2P payments and personal financial management allow retail clients to have real-time control over their finances.

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