City Union Bank is now available on WhatsApp. The bank has also launched a new Video KYC facility through which anyone can open a new bank account from the comfort of the home or office, as a next step towards digitization, through the platform. Using WhatsApp Banking, customers of the bank can get a variety of information and can register for the services by sending ‘Hi’ to the bank’s customer care number ‘044-71225000’ through WhatsApp. Services offered through the platform include Instance Account Openings, Account Balance Enquiry, Deposit Opening, Deposits Balance Enquiry, Mini Statement, Green PIN for Net/Mobile Banking, Bill Payment, Card Blocking and several others.