Canara Bank aims to transform at least 600 branches to 5-star category. These select branches will be upgraded to international standards and will offer the customers all the banking products under one roof and provide greater access to a wide range of services. The bank has unveiled a plan ‘Project Shikhar’ based on a report from the Boston Consulting Group. As part of this plan, the bank opened two branches in Bangalore and Tumkur. R.K. Dubey, CMD of the bank, said the bank has unveiled a prototype of Shikhar branches and over the next six months, it will convert and upgrade another 600 branches across the country and totally transform the branch network. The bank had engaged Boston Consulting Group to assist in revamping the operating model. The project ‘Shikhar’ is aimed at rejuvenating the bank by focusing on several themes like energising branches and customers’ service, increasing sales from branches, growing a robust asset base has been launched with the help of BCG.
