Indonesian bank BNI is has entrusted the work of creating a robust e-Learning platform for the bank to Omega Performance. The bank wants to create such a platform to improve its quality of assets aimed at reducing its credit risk. By focusing on training and developing its loan officers, the bank believes it can reduce the percentage of its nonperforming loans. BNI’s strategy to reduce the burden on its financial system was to manage its operational risks by investing in technology and its people through a systematic training system for its loan approval processes. The best way to do this was to supplement its in-house training model with an e-Learning platform. The platform uses a blended approach that includes online self-study, facilitator-led interactive workshops, skills application labs and a Train-the-Trainer style of learning. Omega Performance is providing training platforms to help BNI in consumer lending, business lending fundamentals, financial accountability for lenders, commercial loans to business and minimizing problem loans.
