Bank Muscat launched bio-metric identification system. The bank is collaborating with Royal Oman Police (ROP) for the purpose. The system, compatible with the Sultanate’s national identification card (NID) is the first of its kind in the banking sector in Oman. The system available across the bank’s network of 139 branches provides the latest solution in national identity for banking services. Aimed at improving efficiency and speed of transaction processing, the NID enables accurate data capture during banking transactions, especially when opening new accounts. The facility enhances customer experience with a one-touch customer identification and transaction authentication process. In line with the e-governance initiative of the government, the new facility is faster, convenient and risk free for secure banking transactions. Bank Muscat collaborated with the ROP in introducing the biometric system in all branches, aimed at enhancing secure service to customers and the general public. The facility underscores the bank’s commitment to investment in latest technologies to provide innovative services. To authenticate banking transactions at Bank Muscat branches, the national identification card is required to be inserted in the biometric machine and customers have to validate their identity by scanning their finger print on the machine. The one-touch process is convenient, faster and risk-free for secure transactions. The unique facility is available across the entire network of Bank Muscat branches in the Sultanate.
