Axis Bank became the first bank in India to launch electronic digital signature eSign for its customers. eSign is an
online electronic signature service which facilitates an Aadhaar card holder to digitally sign a document within seconds.The bank’s customers can now update nomination details in their savings and term deposit accounts by submitting an ‘e-signed’ request through the bank’s internet banking channel. eSign offers speed, security and convenience as customers need not visit the bank’s branches for such services and can perform the same from the comfort of one’s home, in a totally paperless manner. The service rides on Aadhaar authentication and generates the digital signature automatically. The generated signature is legally valid and secure. Rajiv Anand, group executive & head, Retail Banking of the bank, said empowering the customers to electronically sign service requests on the go makes the entire process paperless and reduces the turnaround time, thereby improving customer experience.