Hearing impaired clines to ABN Amro Bank can now receive advisories over a webcam, using sign language. An official of the bank said the bank wants to be available round the clock for its clients, regardless of their location or the time of day. Whether in person or over the webcam, the phone, or the internet the client chooses his or her preferred channel and where-and-when to contact the bank. The bank has started off by offering mortgage advice over the webcam in sign language, since that is where demand was strongest. In the future, depending on how this is received, the bank will expand the range of services for deaf and hearing-impaired clients to webcam consultation about other topics as well, he added.
