State Bank of India group is seeking a multi vendor ATM software and support services. The bank at present has around 50000+ ATM/CD/CDM/recycler/smart ATM/kiosk of diverse makes and models with their respective application software. In view of terminals of multi-vendors, monitoring, maintenance and support of such diverse terminals become very complex and time consuming. Any new deliverable requires proper testing in all makes and models thereby makes the deployment of the same very complex and difficult. The bank is therefore looking for a flexible multi-vendor software platform for self service terminals, with abundant and full-scaled graphical development tools. It should allow fast and flexible adjustment of transaction flow on banking terminals. It should support fast and easy integration across multi-channel terminals to reduce cost and risk for new services; and to react to customers’ expectation in a faster time for both current and future facilities.
