State Bank of India has introduced a new facility allowing its employees to work from home. The bank said its board has recently approved the ‘Work from Home’ policy to enable its employees to work while at home using mobile devices to address any urgent requirement they may have, that prevents their travelling to work. The bank will use mobile computing technology and shall have continuous control over all the enabled devices centrally to manage and secure the data and applications on the mobile devices. The use of technology and services shall be monitored through carefully designed MIS and dashboard to enable improvements and refinements, the bank said. Going forward, the bank would enable functions such as cross-sell, marketing, CRM, social media management, settlement & reconciliation, complaints management applications to be able to be handled by staff working from home.
