Al Rajhi Bank of Saudi Arabia has bought Gemalto’s instant card issuance system to cater to the bank’s new generation of self-service kiosks. Gemalto’s technology enables secure replacement of EMV payment cards to be printed in a matter of minutes on-the-spot, offering customers the speed and convenience of immediate, anytime card renewal. The new kiosks represent the latest stage in Al Rajhi’s ambitious strategy for banking in the digital age. Customers simply enter their existing card into a reader inside the kiosk and input their PIN to authenticate themselves. An OTP is automatically sent by SMS to facilitate double authentication and ensure all necessary security standards are met. The ready-to-use card is issued immediately. The kiosks are being deployed outside existing branch locations to provide round-the-clock availability, the bank said.
