National Payments Corporation of India (NPCI) conducted an event as part of the NPCI Synergy initiative featuring senior leaders from small finance banks (SFBs) and payments banks to recognise their efforts in shaping the future of India’s digital payments through innovation, partnerships, and collaboration.
Dilip Asbe, MD & CEO, NPCI said, “Collaboration is crucial to unlock the true potential of India’s digital payments system. The event brought together industry leaders from SFBs and Payments Banks to discuss the key facets of digital payments in India. We want to create an encouraging environment where innovation thrives, partnerships flourish, and digital financial services are available across every corner of the country. SFBs and Payments Banks offer last-mile connectivity solutions, drive financial inclusion, and foster trust in underserved regions. Through initiatives like NPCI Synergy, we are committed to shaping the future of payments and driving inclusive growth for all.”
The event featured high-profile panel discussions. The panel, “Collaborative Models in Financial Services,” focused on how partnerships between SFBs, Payments Banks, and NPCI can spur growth and drive innovation. Key dignitaries from Fino Payments Bank, Unity Small Finance Bank, and India Post Payments Bank participated in the discussion, speaking on the critical role of collaboration in leveraging technology for developing innovative products to expand access to financial services and drive credit penetration in India, reaching the last mile.
The panel, “Connecting the Dots: Expanding the Payment Ecosystem” focused on collaboration and sharing best practices among fintech players. The panel included leaders from NSDL Payments Bank, Jana Small Finance Bank, and Jio Financial Services. They discussed the opportunity and potential of improving access to digital payment services in small towns in India.
The discussion also emphasised reducing cash reliance, driving merchant adoption for broader digital payments acceptance, and promoting financial inclusion.
