Madhivanan Balakrishnan, the Chief Operating Officer (COO) of IDFC FIRST Bank, has been appointed as the Wholetime Director, designated as the Executive Director and Chief Operating Officer of IDFC FIRST Bank Limited. This appointment was made following the approval of the Reserve Bank of India (RBI) and based on the recommendations of the Nomination and Remuneration Committee. The appointment is in accordance with the provisions of the Banking Regulation Act, 1949, and is initially for a period of 3 years, subject to the approval of the bank’s shareholders.
Madhivanan has been a part of the Bank since 2019 and is currently serving as the Chief Operating Officer of the Bank. He is a customer-focused industry thought leader with broad expertise across business development, operations, customer insights, and technology. He is an expert in operational, technical, and marketing experience across diverse industry segments such as banking, insurance, FMCG, durables, and IT & ITES. He has established a track record of building new businesses, driving sustainable growth, and realizing value in diverse and dynamic market situations. He has also been involved in successful business turnarounds and delivered engaging and insightful transformations in organizations.
