Indian Overseas Bank (IOB) has launched a new digital feature called ‘Locate IOB’, aimed at helping customers easily find the nearest branches and ATMs. The web-based service allows users to search for IOB locations, access IFSC codes, get step-by-step directions, and call branches directly through an integrated interface.
The feature allows the bank customers to access IOB’s new location tool directly at the http://locate.job.in portal or at the bank’s website www.iob.in.
This tool is part of the bank’s effort to improve customer convenience amid growing reliance on smartphones and digital services. It is designed to offer a seamless experience, eliminating the need for users to switch between mapping platforms when planning a visit to a branch or looking for transaction details.
By offering real-time access to branch information and support, ‘Locate IOB’ is expected to reduce service bottlenecks and enhance customer satisfaction.
