State Bank of India has won 2 Brandon Hall Technology Excellence Awards for its digital initiatives that benefit more than 200,000 employees. The bank won these awards in categories – Best Advance in Technology for Crisis Management for ‘e-RBC’ Initiative and Best Advance in Social Learning Technology for ‘e-Gyanshala’. Dinesh Khara, Chairman of the bank, said the honor recognizes the technology initiatives introduced by the bank towards upskilling and knowledge upgrades of its employees. In the present challenging circumstances where the covid pandemic has prevented the conduct of regular classroom training at the bank’s extensive training network, the bank took the challenge as an opportunity to create technology-driven tools for giving a seamless learning experience to its employees from anywhere anytime, he added. The bank developed the e-RBC technology initiative entirely in-house for online delivery of its Role-Based Certifications programs for its employees, as the physical training programs could not be held due to travel restrictions and social distancing considerations on account of the pandemic. The e-Gyanshala Initiative is another marquee learning initiative for providing gamified engaging e-learning to its employees, and a repository of knowledge and a solution to their queries related to day-to-day banking.
