NBO, Oman’s first local bank, will introduce Twitter banking, the bank’s CEO Ahmed Al Musalmi said. The new social media banking will incorporate a number of e-banking services, making life more convenient for customers, he added. The bank has created several innovative products, including a user-friendly NBO mobile app, at its innovation lab, Ibtikar, where young people working at the bank come up with tech-forward solutions to solve customer problems. Al Musalmi said using the app one can make fund transfers across banks instantaneously, enquire about loan eligibility, etc. With the Ibtikar platform, young people within the bank came up with solutions to solve several customer problems, he added. He also said the bank is investing a lot of money to build defensive measures to deal with cyber threats.
