Axis Bank has introduced ‘Touch ID’, a single touch authentication for transactions through its mobile app. The bank said in a statement that its customers using Apple iPhone 5s and above can now complete their financial transactions such as bill payments, mobile recharge and funds transfer using this feature. Once the customer’s fingerprint is set up on the Axis Mobile app, they can authenticate subsequent financial transactions by either using Touch ID or their mPIN. The bank has also launched its banking application for Apple Watch. Customers need to sync the Axis Mobile app with their Apple Watch to check their savings account balance, view last five transactions and notifications, access the ‘Near Me’ feature and search for ATMs/branches/offers near to them without any additional authentication. Rajiv Anand, group executive and head, Retail Banking of the bank, said with the increasing number of customers preferring mobile banking, the bank sees this digital solution gaining momentum as it brings additional convenience to an already superior customer experience. Mobile transactions in the bank have grown by nearly 113% yoy.
