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Prashant Choudhari, Head of Marketing at Fino Payments Bank, discusses the bank’s use of design thinking across various touchpoints, including merchant partner education, customer...
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All posts tagged "Design"
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The learning of one technocrat – Srivaths Vardharajan, COO / CTO at Spice Money: Question: What 2 things would you do differently today compared...
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Simplifying language and using empathetic communication has made interactions by Muthoottu Mini Financiers more understandable and reassuring for customers: Muthoottu Mini Financiers is the...
