Articles
Among other projects, Shriram Capital completely transformed the 2-wheeler loan origination system, reveals the company’s Chief Digital Officer Ajay Thomas: Smriti Pandey: Since when...
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Banking Frontiers
All posts tagged "CX"
Articles
How can an insurtech create value for its customers? Bhushan Sheth, Chief Risk Officer at Zopper Insurance Broker, gives examples relating to customer satisfaction,...
Articles
Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions: In adopting the digital, banks...
Articles
Siam Commercial Bank is turning itself into a fully digitized bank: Siam Commercial Bank is a 100 plus-year-old Thai bank, mandated to provide financial...
Articles
Prashant Choudhari, Head of Marketing at Fino Payments Bank, discusses the bank’s use of design thinking across various touchpoints, including merchant partner education, customer...
Banking
Moneythor, a leading provider of real-time, personalized engagement and loyalty solutions for banks and fintech firms, today announced a strategic partnership with Axis Bank,...
Articles
In a riveting session at SIBOS 2023, Victor Penna, Executive Vice-President and Co-Head of Global Transaction Banking at Mashreq Bank, shared valuable insights into...
Digital Transformation
The Reserve Bank of India (RBI) recently released its “Trend and Progress of Banking in India 2022-23” report, highlighting the need for financial...
Banking
Amsterdam, December 19, 2023 – In a groundbreaking move, bunq, the second largest neobank in Europe, has unveiled Finn, its proprietary Generative AI-driven platform,...
Articles
Advanced analytics, AI and ML help the Nigerian commercial bank to identify and manage risks more effectively: Wema Bank is a Nigerian commercial bank,...
