Syndicate Bank has decided to invest around Rs 100 crore to upgrade its IT platform with a view to improve customer service. The bank is also planning to hire 5,200 staff this finacial year. The bank’s CMD Sudhir Kumar Jain confirmed the plan stating the bank wants to make its IT platform more robust. The proposed platform will have more channels to cater to the growing business needs of its customers, he added. He also said the bank is in the process of engaging an HR consultant to assist it in manpower management. The bank is planning to recruit 5,200 in 2014-15, including 2500 clerks, 700 specialized officers and over 2000 officers. In last year, the bank hired 2,500 staffs of which 1,300 were officers and 1,200 clerks. The bank has the employee strength of 27,700. It is planning to open 350 branches across the country to add to its existing tally of 3260. Around 30 branches will be set up to specially cater to the mid corporate group.