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SIB to open centralized centre at Kochi

South Indian Bank will launch a centralized marketing and processing center at Kalamassery near Kochi. The bank’s retail loan hub will also be shifted there. The center will take care of the process of opening new customer accounts quickly and ensure compliance with KYC rules, thereby, freeing branch officers from routine tasks. MD and CEO of the bank, V.G. Mathew said the bank is planning to focus on retail loans and improve its share of low-cost savings accounts. Identifying the need to provide a full suite of products for retail customers or run the risk of losing them to other banks, the bank was gearing towards improving its performance on these parameters, he said.

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