State Bank of India has introduced tab banking service for opening savings bank accounts and giving in-principle housing loan approvals at the customers’ doorstep. The bank has also launched e-KYC service. Under tab banking, the bank’s sales staff will visit the customers at their homes and using the tablets get complete formalities for account opening like details of KYC and photographs of applicants. The account opening details will be loaded on the CBS platform and the account number will be sent to the customer through SMS/e-mail. This will provide convenience and time saving to the customer for opening accounts with SBI. When it comes to home loans, the sales team will visit the applicant and capture on the tablet KYC details, information on the income and deductions and details of the proposed property. Based on the income data furnished and cost of the project, the applicants will be advised on the approximate housing loan amount eligible and the EMI amount. The applicants will get in principle approval for the proposed housing loan through email. Under the e-KYC facility, e-KYC certificate is generated as an identity document. Fingerprints of the customer are captured and sent to UIDAI for authentication of identity and address proof. On successful verification from UIDAI, the e-KYC service will respond to display demographic details. The e-KYC facility also has a provision to print and issue an e-KYC certificate which is embossed with Quick Response (QR) Code to avoid duplicate printing of the certificate by third party.
