State Bank of India has launched a dedicated counter at its 360 select branches nationally catering to current account customers. The dedicated counter, called the Current Account Service Point (CASP), will address the critical needs of key current account customers and mobilize new customers. The initiative will also enable the customers in digitizing their processes and provide simplified technical solutions as per their requirements. The bank said in a press statement CASP will be staffed by trained and dedicated relationship managers across all the centers. Challa Sreenivasulu Setty, Managing Director (Retail & Digital Banking) at the bank, formally launched the CASP initiative on the occasion of 66th Bank Day.
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