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Paytm expands travel services with global partnerships and AI integration

One 97 Communications Limited (OCL), the owner of Paytm, has partnered with global travel aggregators like Skyscanner, Google Flights, and Wego to boost its travel segment. The company aims to expand its travel business and improve the customer experience through these partnerships, advanced AI integration, and collaboration with leading airlines.

Paytm Travel has also added new international carriers, including Cambodia Angkor Air, SalamAir, and FlyDubai, to offer more choices to flyers. As the second-largest OTA in train bookings, Paytm is enhancing features such as guaranteed seat assistance and easy tatkal bookings, making train travel more accessible, especially for users from smaller cities.

A significant development is Paytm’s integration with Amadeus’ New Distribution Capability (NDC), starting with Singapore Airlines and Qatar Airways, and the addition of Eva Airways. This integration leverages AI to provide tailored travel options and packages directly from airlines, enhancing the booking experience.

The platform now includes new bus operators and offers cancellation service, which has seen substantial growth in trains, buses, and flights, giving customers more flexibility.

PR Newswire

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