Oriental Bank of Commerce is proposing to remodel its organizational and operational structure and is looking for a consultant to advise it on a course of action. The bank has ambitious and aggressive plans to grow in terms of business, profitability and outreach and wants to counter competition , address the varied customer profile and the increasingly demanding customers and take care of the vast geographic spread as well as technological advancements. Besides, it wants to concentrate the process driven activities to back office for effectively utilizing the resources for routine and mundane activities of various service outlets at central locations as well as decreasing redundancies at service outlets. The bank intends to appoint a management consultant for assisting in conceptualization, planning, strategy, fine-tuning, documentation, pilot/ roll-out, implementation, formulation and benchmarking for organizational transformation. The selected consultant will help the bank in finalizing a strategy for remodeling the current branch structure, segmentation and related reporting structure and in setting up a vertical workflow and process flow from service outlets to corporate office level for all activities including audit, compliance, services, operation etc and reporting set up