HSBC has appointed Raghu Narula as the Head of Wealth & Personal Banking (WPB), India. He will take charge on 1 August, succeeding Ramakrishnan S., who, after six years, will move to support key strategic projects in the global WPB Customer, Propositions and Strategy team. Narula will be responsible for driving the growth agenda for the WPB business and further developing mobile-first digital wealth capabilities to better serve onshore clients across the full spectrum of the wealth continuum and overseas Indians wherever they are in the world. He was the Group Head of International and Propositions, WPB, responsible for WPB’s global customer propositions and International and cross-border services. He has also been responsible for delivering radical transformation of the UK distribution network, increasing channel digitization, improving customer service rankings and developing the highly successful mortgage broker franchise.
