ICICI Bank has upgraded its mobile banking app ‘iMobile’. It has increased the number of services that users can have in the app to over 100, the most by any Indian bank. The upgraded version enables customers to enjoy the convenience of dual login, connect with the bank’s call center from within the app without any further authentication, withdraw cash from an ATM without using a card, tag frequent transactions as favourites, view integrated details of all accounts in the app itself as well as receive alerts from Google Now. There are also best in class security for the new iMobile. Rajiv Sabharwal, ED of the bank said ever since the bank introduced the country’s first mobile banking app in 2008, the number of people using the mobile banking platform has doubled and today close to 60% of the transactions are carried out on internet and mobile banking channels. The ‘all-new-iMobile’ is a result of long and extensive research and has evolved into a seamless interface, which comprehensively addresses every banking need of the customer and it offers more than 100 services with many industry first features across banking, he said. iMobile is available on all mobile platforms including Android, iOS, Java, Windows and Blackberry. The upgraded app is available for download on Google Play store and Apple app store. Any ICICI Bank savings account customer, who has a mobile number registered with the bank can download the iMobile application.
