HDFC Bank has launched its Secure Banking program in Kerala. The initiative is part of the bank’s ongoing endeavor to create customer awareness about safe banking practices. The program will initially be held across 12 branches in the state’s capital Thiruvananthapuram and the district and will eventually be rolled out across all 139 branches in Kerala. The initiative was launched by Damodar Padhi, vice president and global head of Learning and Development of Tata Consultancy Services. The ‘Secure Banking’ initiative comprises a series of workshops, which educate customers through presentations, on matters they need to be careful about, while conducting banking transactions. This includes using a cheque, transacting at ATMs, using debit or credit cards at POS terminals, merchant outlets and online. These workshops are open to the public. Speaking about the initiative, Dhiraj Relli, head, Branch Banking of the bank, the Secure Banking program educates customers about the do’s and don’ts they must follow while using these platforms. The simple measures illustrated during the workshop will help customers minimise any risk of compromise of their personal data, he said.
