HDFC Bank has been adjudged the ‘Best Digital Bank’ in India at the Asiamoney Best Bank Awards 2019. The bank has been awarded the title on the basis of its best-in-class digital banking initiatives. The bank has made major strides in tapping new technology such as artificial intelligence, machine learning, chatbots and the internet of things, in its digital banking services. Platforms such as the annual Digital Innovation Summit – where the startups can showcase innovative solutions to the bank- are some of the ways the bank is ensuring that it stays future-ready. Commenting on the award, Asiamoney said, “Over the last 2 years, under the leadership of longstanding managing director Aditya Puri, HDFC Bank has become a genuine digital force. This is in large part because it chose to take a step back, take a hard look at what services customers wanted, and start working toward those goals.”
