Global system integrator Finesse launched Robotic Process Automation (RPA) Center of Excellence (CoE) with Automation Anywhere, a global leader in RPA to further develop intelligent automation capabilities in the region. The CoEis expected to deepen the existing collaboration with Automation Anywhere and provide technical guidance, testing, development of software bots, and complimentary RPA training and support. Milan Sheth, Executive Vice President – IMEA, Automation Anywhere, said Finesse’s insightful understanding of regional market needs puts the company in a great position to deploy automation to meet business objectives. Intelligent Automation serves as a critical technology that helps in augmenting the workforce potential by powering every interaction across the front and back-office operations. Eljo JP, Chief Business Officer, Finesse, said Eljo JP, Chief Business Officer, Finesse, said Finesse understands the requirements of the clients and demands of the market and the delivery center will provide end-to-end RPA solutions to Finesse clients in the region across multiple sectors and industries. This includes RPA awareness workshops, process discovery, implementation, and support, he added.
