Reported by: banking|Updated: June 25, 2020
Federal Bank has introduced a facility of pre-booking by costumers of their appointments at the bank’s branches and other offices. The pre-booking can be done online and without any charges. The bank said the facility, FedSwagat, is being introduced to help customers get their business done in branches without having to wait in queues. The facility has been rolled out in 50 branches at present and by the end of June 2020, all the branches of the bank will be covered. The Bank has already made available many of the banking services like opening and closing deposit and loan accounts, fund transfers, getting certificates, statements, cheque books etc. online for its mobile banking and internet banking users. In addition, the bank has commissioned doorstep ATM service in several cities. The booking of slots can be done on https://www.federalbank.co.in/fed-swagat and customers will get a confirmation through an SMS message. The service will be available on mobile apps soon. Non-customers who wish to visit Federal Bank branches also can book their slots and experience the convenience.