About This Event

Banks  today  are  virtually driving electronics payments using  a variety  of hitherto  unknown  channels like mobile banking,  wallets, cardless payment system and social media  banking.  Non-bank  payments companies are  now active  in the domain  adding  a thrust  to the digitization efforts. These entities  are gaining  credence and  popularity  in the  payments ecosystem at  an  unrivalled  speed. The  scenario becomes challenging with more number of banks  will be there  to take on the existing  ones and each one  of them  promising  better products, innovative  delivery mechanisms and  cost-effective solutions. While cash  cannot be  wished  away  anytime  in the  near  future, there  has  been a marked preference among  bank customers, especially among  the young generation, for the digital – banking  through smart phones, through the internet,  through e-tailing and through instruments like cards.

The payments system in the country has seen several promising  concepts in the recent days:

  • The unified payments interface, conceived by NPCI is expected to facilitate transfer of funds and may
    payments instantly across multiple banks  without the need of a mobile phone or account number
  • The new payments banks that are expected to hit the banking system shortly will bring banking to
    the millions of unbanked people, especially in the rural areas
  • The  ever  increasing mobile  penetration and  the  prevalence of internet is expected to  create a e-commerce environment in the  country  as customers would prefer  an online  mode  rather  than  a physical payments system
  • Non-banking  operators  are  marking  their  presence  in  mobile  wallets  and  traditional  banks  are
    lagging  behind IMPS, which has made remittances simpler and faster
  • The operationalization of Bharat Bill Payments System is expected to standardize the bill payments
    market  in the country

That all these developments were  not even  at a conceptual stage a couple  of years  ago  signifies that the payments system is poised for an eventful onward journey. While what could be in store in the years ahead is anybody’s guess, there  are some  indicators:

  • Cardless payments may be a possibly in the immediate future
  • Mobile phones could become a replacement for cards
  • Online payment systems may well become the new checkout standard
  • There could be newer methods in authentication – not just biometrics, but one may be able to have  a voice authentication
  • Payments on delivery may become a norm in e-commerce
  • There could well be digital currencies

PayNext  is  an  event   for  payments system stakeholders  to  assess the level  innovation  in the  payments system across the  world, the new  systems that  are  becoming norms  and  the  changing customer expectations from banking  and payments. While banks  are investing hugely  in technology and  creation of digital channels, they  are  also confronting the  specter of non-banking companies emerging in the payments scenario. Payments is now a critical factor  for the  banks  in their strategy formulation. PayNext is a platform to discuss this emerging landscape.

21 june 2016

Taj Lands End, Mumbai

8.45 AM to 6.00 PM

Arvind Mayaram Former finance Secretary

Keynote Speaker

Ms.Ratna Vishwanathan, CEO, MFIN


Mr.Sunder Krishnan, CRO, Reliance Life Insurance


Mr.Abhay Johorey, Head Digital, IDFC Bank


Mr.Abhishant Pant, Payment Expert


Mr.Deepak Sharma, Head Digital Intiatives, Kotak Mahindra Bank


Mr.Monish Shah, Partner Financial service consulting,Deloitte India


Mr.Divyesh Dalal India Head-Global Payments & Cash Management HSBC India


Mr.Bharat Panchal, Head - Risk Management & Chief Information Security Officer, NPCI


Mr.Ram Rastogi Head Product Development IMPS, UPI & NUUP NPCI


Mr.V George Antony MD, UAE Exchange India


Mr.Shailesh Pandey EVP & Head – Strategy & Branding FINO PayTech


Mr.Hemant Gala Director, Payments Business,Flipkart


Mr.Saurabh Soni CEO - Essel Finance Digital Business


Mr.Neeraj Dhawan Group President and Chief Risk Officer Retail & Business Banking,Yes Bank


Mr.Anupam Bagchi Head Cards & Unsecured lending,Standard Chartered Bank


Mr.KV Dipu – Head Operations Bajaj Allianz General Insurance


Mr. Soham Banerjee, Head, Pre sales - AppDynamics


Mr.Vikram Tiwathia Deputy Director General,COAI


Prasanna Lohar Head Technology digital Banking, DCB Bank


Mr.Gaurav Zutshi Chief Digital Officer, Aditya Birla Financial Services Group


Mr.Shiv Kumar Bhasin CTO, State Bank of India


Mr. Siddharth Dhamija,Chief Growth Officer ,Razorpay


Glimpse of Previous Year Event


Video Gallery

Event Timeline is

Download Agenda
9:30 AM

Welcome Address Banking Frontiers

9.40 AM

Research Insights by Mr. Monish Shah, Partner - Financial Service Consulting, Deloitte Touche Tohmatsu India LLP

10.10 AM

Keynote by Mr.Arvind Mayaram,Former Finance secretary, India

10.30 AM

Roundtable ACI at Salcette

10.30 AM

Panel I Session - Challengers vs Legacy Banks - New Age of Payments

11.15 AM


11.30 AM

Panel II Session -Forget the Wires, Connect the Wallets - Putting User Experience at the heart of the Multi-Channel Payments

12.15 PM

Editor Interview - ACI Worldwide

12.35 PM

Knowledge Presentation -JusPay

12.50 PM

Knowledge Presentation - Gemalto

1.05 PM

Lunch Break & Networking

2.00 PM

Parallel Unconference Session Mobile Payments new dimensions and existing challenges - Electronic Payments

3.00 PM

High Tea

3.15 PM

"Transforming your Customer Experience- Now or Never" - Ajay Kumar, Regional Managing Director- Asia Pacific, Entrust Datacard

3.35 PM

"UPI The way forward for online payments in India " - Siddharth Dhamija - Chief Growth Officer, Razorpay

3.50 PM

Knowledge Presentation - NPCI

4.05 PM

Panel III Session - Building customer trust in mobile payments through improved authentication and verification processes

5.05 PM

Vote of Thanks


Cellular Operators Association of India

Bombay chambers of commerce

Computer Society of India


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