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SME Banking: From Problem to Opportunity

Reported by | Updated: June 22, 2020

SMEs have been badly affected by covid-19 and the impact has cascaded down to banks and NBFCs. Banking Frontiers interviewed 9 BFSI organizations to understand their latest response. The findings are narrated in 6 different parts: (i) Impact on SMEs & Response by Lenders (ii) Analyzing the Impact – Sectors & Geographies (iii) Champion Channels […]

Lockdown boosts mobile app downloads

Reported by | Updated: June 1, 2020

BFSI companies are using social media, special offers, cashback campaigns, etc to promote mobile app downloads: The COVID-19 pandemic has forced businesses as well as their customers to drastically change their selling and buying processes. One of the key developments in this scenario is the visible increase in the share of digital collection done through […]

Mobile apps seek new technologies

Reported by | Updated: June 1, 2020

BFSI companies are focusingon advancedtechnologiesto develop nextgen mobile applications: It is only innovative technologies that can help companies stay relevant and competitive in today’s highly competitive consumer market. BFSI companies are working on key technologies like fingerprint recognition for secure login, personalized messaging for app users, chatbot proficient in regional Indian languages to be able […]

BFSI fires up Mobile Apps

Reported by | Updated: June 1, 2020

Recently the RBI advocated digital mode for payments and other financial services, especially through mobile applicationsto enforce social distancing.Banking Frontiers carried out a study to understand (i) new mobile application features and strategies during lockdown (ii) usage pattern & promotions and(iii) technology integration. The findings are narrated in 3 different articles: The COVID-19 pandemic has […]

COVID-19: Impact, Challenges & New Opportunities for BFSI

Reported by | Updated: April 23, 2020

COVID-19 outbreak came at a time when India’s economy was already slowing due to persistent financial sector weaknesses. Banking Frontiers carried out a 4 part-study on this topic and sought to understand (i) Impact on economy & business (ii) Challenges (iii) Strategies & initiatives adopted by the companies to compete with COVID-19 (iv)Adoption of digital […]

Technologies that power CX

Reported by | Updated: April 15, 2020

Digital has transformed the way enterprises deal with customers, especially in grievance redressals. Proactive these enterprises need to be to retain customers While digital transformation is forcing enterprises, especially those in the BFSI sector, to change their business models and adapt to the new market reality, it is interesting to note that it is the […]

BLOCKCHAIN – Reinventing Banking

Reported by | Updated: March 13, 2020

One of the most discussed topics in the financial services industry today is blockchain. When it becomes a fully mature technology, it is expected that banks will be able to process payments almost real time, absolutely accurately and reduce transaction processing costs. It has been found that the technology can keep track of transactions, track […]

HR drives Vartalaap and LEAP at Magma Fincorp

Reported by | Updated: October 21, 2019

Rajneesh Mishra, chief people officer of Magma Fincorp, an NBFC with over 10,000 employees, believes an open communication strategy is key to solving many of the issues that employees face. He tells Banking Frontiers in an interaction how the company periodically arranges webinars for its employees called ‘Vartalaap’ where all the employees connect, and the […]

NBFCs finding it tough to acquire top talent – Anil Noronha, Fullerton India

Reported by | Updated: October 18, 2019

NBFCs too faces scarcity of top talent and maintaining a strong bench strength is a challenge for them. A report in Banking Frontiers outlines how Fullerton India, a top NBFC, is constantly looking to hire large number of people across multiple locations in diverse skills ranging from analytics, data engineering, digital marketing, solution architects, fraud […]

OPEN BANKING – Revolution Ahead

Reported by | Updated: August 14, 2019

While open banking is creating a buzz in Europe and several countries, bankers in India are curious to know the progress and the prospects. Banking Frontiers spoke to a few banking technocrats and discovered a promising scenario: Application programming interfaces, or APIs, are leading a wave that’s transforming today’s banking scenario. Standardized and easy-to-implement APIs […]

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