Citibank has appointed Charles Wong as new retail banking head for Singapore. Wong will be responsible for Citibank’s retail banking business in Singapore and will have oversight of wealth management, bancassurance, sales and network distribution. He was previously the regional head of Citibanking, Citi@ Work and global banking. CitiBank said Wong has close to two decades of banking experience and a thorough understanding of the business, having held a range of roles in retail banking, bancassurance, credit payment products and marketing across Asia Pacific. From 2006 to 2008, Wong was seconded to Citibank in China, where he undertook different roles including head of branch expansion and ATM distribution, Citibusiness director and quality and customer experience director. He has since been involved in many successful initiatives of the bank, including the recent launch of the new Citi Priority segment across Asia Pacific, which targets the emerging affluent group of customers.
