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BoB introduces Video Re-KYC for individual resident customers

Bank of Baroda has announced the launch of Video Re-KYC for eligible individual resident customers. The service, available in both English and Hindi, presents an alternative and more convenient method for customers to complete the periodic updation of KYC (Know Your Customer) digitally. Customers, whose Re-KYC is due, can complete their Video KYC in a few minutes without having to visit the branch.

To avail the Video KYC facility, customers must be resident individuals, above 18 years of age and must have their Aadhaar number and original PAN Card. In the first stage, customers have to visit the Bank of Baroda website and complete the online Re-KYC application by submitting some basic information online. Once the application is submitted, the Video KYC call with the bank executive will be conducted. For the Video call, customers will require their original PAN Card, a blank white sheet of paper and a blue/black pen.

Video Re-KYC calls will be undertaken during business hours (10:00AM to 6:00PM) on all working days. On successful completion of the video session, the customer details will be updated in the bank’s records and a confirmation text message will be sent to the customer.

PR Newswire

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