THE APPLESS FINTECH WAVE

FinTech’s work in a strong ecosystem of collaboration with Financial Service providers

(FSPs) as well as non-FSP’s such as Retail, Healthcare, Consumer Packaged Goods amongst others. Communication is the key differentiator and at the same time the most complex. What Fintech's need to work upon customer experience, engagement channels, and market their services available via messaging channels like Whatsapp and expand their availability on Social Marketplaces.

Whatsapp has emerged as a strong tool in the digital transformation era by helping businesses in complete customer lifecycle management be it pre purchase, Purchase or post purchase. Automated messaging combined with analytics and NLP capabilities in multilingual formats have set new paradigms in communications and experience. Understanding the level of support for required languages and domain capabilities is essential for brands.

Whatsapp had 2 Billion monthly active users, 100 Mission messages sent per day

Keeping this in mind, Banking Frontiers is organizing a FinTech focused session on Simplify to Amplify the Customer engagement.

4 industry leaders will come together, on November 12th, to share how they have been blending the best of Communications, Analytics, Conversational AI and API Integrations for a great brand experience.