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CX with Voice AI

Reimagining CX in BFSI with Voice AI .
(The Why, How & What)

Transform your Conversations

  • Conversations win Wars without bloodshed
  • Conversations Accelerate Experiences
  • Conversations Remove Frictions
  • Conversations Leapfrog businesses
  • Are you ready to rethink your conversation?
  • Re-imagining Banking CX

    Reimagining Banking Contact Center CX with Voice AI (The Why, How & What)

    Skit's VIVA - a Voice AI contact center automation platform, has helped the bank reduce the traversal time on its IVR thereby reducing the overall AHT by 30% and driving over 54% increase in call containment on the self-service options of their voice channel.

    Elevating Insurance CX with voice AI

    Improving Insurance Persistency by Leveraging Voice AI Increase renewals by up to 25%

    Persistency rate (percentage of policyholders who continue to pay their renewal premium) is by far the most important metric that insurance companies track especially for policies like term and life insurance. It’s a necessity for sustained growth.











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      Accelerating CX for NBFC's

      How NBFCs can leverage Voice AI to accelerate lead qualification

      Non-Banking Financial Companies (NBFCs) have seen phenomenal growth in the past year and are expected to grow by 9.5% in FY22 (India). Despite the growth, the road ahead for NBFCs is not straightforward.

      Increasing customer expectations, changing business models and increasing competition from established banks that are embracing agility and accelerating their digital initiatives, pose multiple challenges for the NBFC industry including low lead response times.
      Get E-Book

      Inspiring Capital Market experiences with voice AI

      How Financial Services companies can leverage Voice AI to qualify leads instantly and reduce drop-offs

      Stockbrokers & AMCs (Asset management companies) have seen massive growth in the past year. In India, for example, active investor accounts rose by a record 10.4 million in 2020. The growth is majorly driven by young investors including millennials and Gen Zs.

      However, the rise in growth has brought in additional challenges for the financial services industry including lead qualification.
      Get E-Book

      All this is designed to empower you with the level next in Transforming your conversations.

      Reimagining BFSI Contact Center CX with Voice AI (The Why, How & What) & Transforming Customer Engagement and Service with Voice AI

      Click the link below to register, answer two questions and download the White paper and the Ebook powered by Skit.AI

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