Menu
A magazine to reckon with in the Fintech segment,
Banking Frontiers over the past three decades has
carried the legacy of urgent and detailed cover-age of
all the latest happenings in the industry. Over the past
few years, the brand has diversified digitally, though still
holds the fort in the print segment.
Globally, the insurance market penetration is around 7.3 per cent. In India, it stands at 3.7 per
cent, which is relatively low compared to global peers. To ensure further market penetration,
there is a need for the industry to strategise and devise more tools and ways to reap results.
There has been witnessed a lack of awareness, non-clarity of the benefits, the hassles of claims,
lack of trust and economic instability, etc has added to the averseness towards purchasing
an insurance. Though, a lot has changed in the past few years with increased transparency.
However, the non-life insurance segment in India is still below 1 per cent.
With the balance of power shifting towards consumers, the industry faces the current crop
of challenges of lower penetration, dealing with the on-demand economy, more catastrophic
events, staying ahead of challenges and even reigning in the cusp of new technologies.
India has 24 life and 34 non-life insurance companies, 29 TPAs, 25 lakh agents and numerous
underwriters. In 2020, the segment added 1.7 lakh new agents despite the pandemic, an
indicator of healthy growth backed by popular realisation to invest in insurance during the
pandemic and the resultant lockdown.
09:45 – 09:50 hrs
Inaugural Session – Welcome Note by Babu Nair, Publisher, Banking Frontiers
09.50 – 10.00 hrs
Opening remarks by Sanjoy Datta, Partner & Leader – Financial services industry, Deloitte India
10:00 – 10.15 hrs
Multiple Balancing Acts in Digital Transformation – A Fireside Chat with Ayan De, CTO, Exide Life Insurance & Manoj Agrawal, Editor, Banking Frontiers and Mangesh Surve, Director – Solution Specialist Emerging Technology, Red Hat
10.15 – 10.55 hrs
Panel Discussion I: Claims & Settlements in the digital era
Moderator: Arjun Bhaskaran, CTO at Fintech Venture
Nitin Mehta, Chief Customer Officer, Bharti AXA Life Insurance
Dr. Nayan Shah, MD & CEO, Paramount Health Services & Insurance TPA
Sunder Krishnan, CRO, Reliance Nippon Life Insurance
Rajan Kotadi, Co-Founder & CEO, Stezy
10.55 – 11.10 hrs
CX2022: The age of digital-first experiences by Vandana Tanna, Regional head, Freshworks
11.10 – 11.50 hrs
Panel II: Digital Transformation & Customer Experience
Moderator: Manoj Agrawal, Group Editor, Banking Frontiers
Sourabh Chatterjee, President, Head – Technology, Digital Sales, Travel, Bajaj Allianz General Insurance
Anjana Rao, Chief Strategy Officer, IndiaFirst Life Insurance
Amit Thapliyal, Head – Technology, ManipalCigna Health Insurance
Srinidhi Shama Rao, Chief Strategy Officer, Aegon Life Insurance
Palashendu Bhattacharya, Sales Head-Corporate Business, Red Hat, India & SA
Suchintan Chatterjee, Partner, Deloitte India
11.50 – 12.05 hrs
Digital & Modernization Insurance Landscape by Hitesh Arora, EVP & Business Head – APAC, Intellect
12.05 – 13.00 hrs
Panel III: News Pastures and People NEXT
Moderator: Babu Nair, Publisher, Banking Frontiers
Priya Vasudevan, President – Human Resources & Enterprise Services, Liberty General Insurance
Ruchira Bhardwaja, Joint President & Chief Human Resources Officer, Kotak Life Insurance
Shwetha Ram, CHRO, Future Generali India Life Insurance
Prakhar Tripathi, Director-Human Capital Advisory Services, Deloitte India
Vishwesh Kulkarni, Chairman, Yashaswi Group
Praveen Menon, Chief People Officer, IndiaFirst Life Insurance
13:00 – 13:30 hrs
Lunch and Networking
13.30 – 14.15 hrs
Panel IV: CEO panel: InsureNEXT – Unfolding Opportunities and Leapfrogging Challenges
Moderator: Manoj Agrawal, Editor, Banking Frontiers
Sanjay Radhakrishnan, CEO, Hero Insurance Broking
Ramanan Venkata, CEO – India & South Asia, Intellect
Manoj Jain, MD & CEO, Shriram Life Insurance
Sanjib Jha, CEO, Coverfox Insurance Broking
Anup Dhingra, Managing Director – FINPRO & Private Equity M&A, Marsh India Insurance Brokers
14.15 – 14.55 hrs
Panel V: Innovation: NEO Insurance, Insuretech and the new ecosystems
Moderator: Babu Nair, Group Publisher, Banking Frontiers
Jitendra Agrawal, Digital Transformation Leader
Bahroze Kamdin, Partner, Deloitte India
Rohan Kumar, CEO & Co-Founder, Toffee Insurance
K V Dipu, President Digital & CX, Bajaj Allianz General Insurance
Anubhab Goel, Head Digital Transformation, HDFC ERGO General Insurance
14.55 – 15.15 hrs
Reimagining the Customer Touchpoints in Insurance Industry – A Fireside Chat with Pratekk Agarwaal, Gupshup & Manoj Agrawal, Editor, Banking Frontiers
15.15 – 15.55 hrs
Panel VI: The Next Big Risk
Moderator: Ravi Seshadri, General Insurance Academician
Sundar Natarajan, Chief Compliance & Risk Officer, IndiaFirst Life Insurance
Bikash Choudhary, Appointed Actuary, and CRO, Future Generali Life Insurance
Jasmeet Singh, Chief Risk Officer, Reliance General Insurance
Siddharth Kaushik, Chief Risk Officer, Canara HSBC OBC Life Insurance
15.55 – 16.15 hrs
Jury Talk
16.15 – 16.45 hrs
Address by Chief Guest Mr. Suresh Mathur, Executive Director, IRDAI
16.45 – 17.15 hrs
InsureNext Awards Ceremony
17.15 – 17.20 hrs
Closing remarks by Mr Manoj Agrawal, Group Editor Banking Frontiers
CUSTOMER EXPERIENCE
Copyright © 2022 Banking Frontiers - All Rights Reserved
Email: [email protected]
Address: Mumbai, India
Sign up to receive updates, promotions, and sneak peaks of upcoming event. Plus 20% off your next order.
