invites you to



FRONTLINE The New Boundary

Thursday, December 16, 2021 | Time: 3.00 pm to 4.00 pm IST

About Panel

The digital boom has resulted in massive advancements in technology and automation across sectors. This boom has penetrated and enveloped the BFSI sector too, leading to revolutions in customer experience and services.


Personal contact for promptness and reliability of services still features as a top priority for customers of a bank. This brings us to a real challenge that the sector is battling, i.e. acquisition of the right talent, their induction and performance, and needless to say, their retention too.

Solving the ‘talent conundrum’ in the BFSI sector at the frontline, seems to be a rising challenge for many organizations. So, what should the new approach be – Strategy? Innovation? Partnerships? Newer business models? Something else?

To hear the speakers and get valuable insights from them about the talent conundrum, please register for the panel discussion.

Panel Speakers

Abhilash Misra

CEO, NSE Academy

Abhilash Misra is the CEO of NSE Academy Ltd. (A wholly owned subsidiary of National Stock Exchange Ltd.) In his previous assignment, he was Director-Global Outreach and Executive Education for India, Middle East, and South Asia regions at the University of Chicago Booth School of Business.
He is an award-winning Banking and Financial Services business leader with 25+ years of extensive operating, sales and marketing exposure at AXA Investment Managers, Standard Chartered Bank, ICICI Bank, and Aditya Birla Group. He is an expert at running Joint Venture alliances, has set up 3 business units, managed 2 M&A integrations, implemented multiple turnaround annual operating plans and lean business strategies. He has an MBA from The University of Chicago, Booth School of Business, and is a Marshal Goldsmith Certified Executive Coach.

Shwetha Ram

Head HR, Future Generali India Life Insurance

Shwetha is a strategic HR leader, who has successfully aligned the human capital /people agenda with business priorities. She has engendered a cultural transformation at FGILI. She has led several strengthening HR technologies, charting the vision for the entire HR Team, and building a culture of fairness and meritocracy. She is a seasoned and skilled HR professional, with over 17 years of rich experience across industries like ITES, banking, FMCG, and the insurance sector. She has a keen interest and considerable domain expertise in the areas of executive compensation, HR Strategy, organization development, HR Process re-engineering, HR technology, HR business partnership, and employee engagement.

Praveen Menon

Chief People Officer, IndiaFirst Life Insurance

Praveen Menon, Chief People Officer, is responsible for Talent management, Performance management, Organisation development, Training, Infrastructure, Procurement, and Group Business at IndiaFirst Life Since 2015, when he joined the organization, Praveen’s strategic contributions continue to center on incorporating the ever-evolving modern-day people practices. Through this, the endeavor is to cultivate an eco-system that is empowered and meritocratic, receptive to upskilling and holistic development. Praveen also focuses on providing an integrated & seamless infrastructure for the effective functioning of all the departments.

Jai Balan

Head – Human Resources, Bharti AXA Life Insurance

Jai leads the HR agenda across domains like talent management, learning & development and compensation & benefits at Bharti AXA Life Insurance. Further, he is responsible for creating an enabling culture of learning and growth for the expanding workforce of the company and driving performance-centricity while deploying appropriate tools of reward and recognition.
With over 15 years of experience in the HR domain across consumer goods and manufacturing sectors in blue-chip organisations like Marico Ltd., Colgate-Palmolive (India) Ltd., and the Aditya Birla Group, Jai brings to the company a unique blend of expertise which helps navigate the Human Capital challenges facing the company’s growing business.

Akhilesh Guleria

CHRO, Reliance General Insurance Company

Akhilesh Guleria is the Chief Human Resources Officer of Reliance General Insurance Company Ltd. since 2018. He is an industry veteran with over 20 years of experience in people management and talent acquisition across various industries such as BFSI, Retail, Agriculture. Before joining RGICL, Akhilesh was heading Corporate HR at TATA AIG General Insurance. He also worked with Biostadt India Ltd., Reliance Retail Ltd., YES Bank, and RBL Bank. Akhilesh is an Indian Army veteran.

Soumendra Mattagajasingh

Head HR – Retail Banking and Practice Head - Employee Relations, ICICI Bank

Mr. Soumendra Mattagajasingh heads the Human Resource function for Retail Banking at ICICI Bank. After completing his Masters in Industrial Relations and Personnel Management, Soumendra worked with HPCL for more than five years before joining ICICI Bank. He has been with the Bank since 2002.

Nagina Singh

Executive Director, HR, DBS Bank, India

Nagina Singh is the Executive Director, HR, DBS Bank India, and manages the HR business partnership strategy & deployment for DBS Bank India. Nagina has over 20 years of experience within the banking, manufacturing industries, pharmaceutical, and government sectors. DBS bank has been recognized as Aon Best Employers – India 2018, LinkedIn Top Companies – Where India wants to work now, 2018 and has been certified as Great place to work – 2018. Prior to DBS Bank, Nagina was the Chief Human Resources Officer of Bharti AXA Life Insurance. She also leads Diversity & inclusion for AXA Asia.

Manoj Agrawal

Group Editor – Banking Frontiers (Moderator)

Manoj has successfully conceptualised and produced around 300 events for banks, insurers and NBFCs on topics like risk, compliance, payment systems, core banking, e-security, online marketing, and analytics. He is an expert moderator of all kinds of events such as roundtables, panel discussions, unconferences, conferences and more.


Event Schedule

Date : Thursday, December 16, 2021
Time : 3.00 pm to 4.00 pm IST
Venue : Virtual (The Global Favourite)


Ravi Lalwani : 77382 97946 | [email protected]

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  • Two Day Conference Ticket
  • Coffee-break & Networking
  • Lunch and Networking
  • Talking the Editors Session


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  • One Day Conference Ticket
  • Coffee-break & Networking

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