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Bank of Ceylon upgrades Fiserv systems

Bank of Ceylon has upgraded the Signature core account processing platform and the frontend teller system it has procured from Fiserv. The bank has also chosen Communicator from Fiserv to further streamline the integration between Signature and third-party solutions. Bank of Ceylon chose to upgrade the Fiserv solutions to create an agile banking environment that allows them to quickly and effectively respond to customer needs. With the upgrade of the Signature and Teller solutions, Bank of Ceylon now has a new front-end design that offers continued ease-of-use and a streamlined view of the customer for bank staff. On the back end, the bank now has real-time online transaction processing and streamlined end-of-day processes that save hours of manual work per day.

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