UMANG app services triple during lockdown

Reported by | Updated: February 24, 2021

Its international version will help Indian international students, NRIs and Indian tourists abroad, to avail services from GoI, anytime: The Unified Mobile Application for New-age Governance, or UMANG, mobile app is a Government of India released all-in-one single, unified, secure, multi-channel, multi-lingual, multi-service mobile app, providing access to high impact services of various central and […]

SBI MF migrates to newer technologies for better CX

Reported by | Updated: February 15, 2021

The company has already seen a substantial increase in the traffic on both its website and mobile app: SBI Mutual Fund is one of the most tech savvy fund houses in the industry. R. S. Srinivas Jain, Chief of Strategy, Digital & Technology, who has an experience of over 21 years in the financial services […]

3 Milestones in AI

Reported by | Updated: February 15, 2021

  Deepak Sharma, President and Chief Digital Officer, gives insights about the progress of AI at Kotak Mahindra Bank: Ravi Lalwani: Briefly describe the key AI project during the lockdown. During the pandemic, Kotak Mahindra Bank has continued with its digital-first organic growth strategy, which is driven by its ABCD charter that focuses on – […]

NCDC sets bold training objective

Reported by | Updated: February 4, 2021

It will set up 45 new modules of Sahakar Pragya to impart training to primary cooperative societies in association with LINAC: Sahakar Pragya is the latest in a series of farmer focused initiatives by the National Cooperative Development Corporation (NCDC). With its 45 training modules, it will address the training needs of primary cooperatives, Farmer […]

A Boost for Agri Exports

Reported by | Updated: February 1, 2021

APEDA and NABARD will work together to synergize the activities in agriculture and allied sectors for bringing better value to the stakeholders: There is huge scope for improving agri infrastructure, quality enhancement of the produce, traceability of the products, export from the ‘Tribal Development Project’ areas, and exploring export financing possibilities through NABARD subsidiaries, says […]

Credit evaluation algorithms for migrant workers & have nots

Reported by | Updated: February 1, 2021

VN Finance caters to the needs of those at the bottom of the pyramid: Mohit Kakkad Incorporated in March 2019 as a non-deposit taking NBFC, VN Finance primarily meets the financial services needs of the mid-bottom of the pyramid. According to Founder Managing Director Mohit Kakkad, the company aims at transforming the financial sector by […]

Nearly all applications moved to Cloud

Reported by | Updated: February 1, 2021

The move enables a seamless work from the home scenario for Edelweiss: Mehernosh Tata   Are MSMEs open to accepting and adopting digital processes? Through constant customer engagement, Edelweiss Retail Finance has found the answer to be in the affirmative. As Mehernosh Tata, CEO, says, there is a marked shift in the customer mindset in opting […]

Shifting towards conversational interfaces

Reported by | Updated: January 15, 2021

Manu Lavanya, Director & Chief Operations Officer, Max Life Insurance, speaks about the strategy implemented towards driving the next phase of ‘Deep Digitization’ in the organization.    Mehul Dani: Can you take us through Max Life’s digital strategy? Please update us about usage patterns of digital platforms. Manu Lavanya: Max Life’s long-term digital strategy is […]

Psychometric tests cut attrition, enhance productivity

Reported by | Updated: December 31, 2020

Reliance Securities is in the plan-out stage in designing a sales competency model for its feet on the street: Meenaa Sharma, Chief Human Resources Officer (CHRO) at Reliance Securities, reveals the use of various psychometric assessment tools for hiring and development. Mehul Dani: Do you make use of psychometric tests for recruitment and for training […]

Building a Compelling Workplace in the New Normal

Reported by | Updated: December 31, 2020

HR initiatives in response to the pandemic: Ravi Lalwani: What are the immediate changes that HR has introduced in response to the covid crisis? Priya Vasudevan: Settling down the employees in a WFH setup was the immediate need of the hour. The enterprise service team (called admin team in most of the corporates) enabled this […]

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