Abu Dhabi Islamic Bank (ADIB) has recorded high levels of digital adoption across its retail and corporate banking services in the first half of 2020. It said nearly 60% of its retail customers have used digital channels, registering more than 2 million transactions every month as customers conduct a wide range of banking activities, such as applying for cards and financing or paying bills, all from the comfort and convenience of their own homes. During this period, 99% of retail financial transactions, including payments and fund transfers, as well as 93% of non-financial services, including personal information updates, were conducted digitally. In addition, there was a 25% growth in June in the number of customers receiving instant finance through the app compared to the monthly average of previous months. In its corporate banking segment, over 60% of business customers have actively used ADIB Direct, an innovative banking platform providing automated trade finance services. With recent enhancements to the platform, the bank generated a 65% growth in digital payments, and a 28% increase in new users.