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ABN Amro to use WhatsApp

News Updates 30 June 2016_html_m56b6f0cABN Amro Bank is using WhatsApp as a payments request channel, providing a direct link between customer mobile payment apps and WhatsApp contact lists. The bank’s new ‘Tikkie’ app enables users to select a person from their WhatsApp contacts to send a payment request alongside a one-click link to the Dutch online payment service iDeal. Funds transferred over iDeal are automatically credited to the customer’s current account. ABN Amro had in February used file-sharing app Snapchat to create a two-way communication channel for customer queries and bank budgeting tips.

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