Category:

Project Pipeline

BoM to outsource contact center

Reported by | Updated: May 20, 2014

Bank of Maharashtra has decided to outsource the management and operations of its 24×7 contact center, Mahaseva. The center at present is operating in Pune with a capacity of 22 agents shift wise. The bank is currently handling calls in the range of 2700 to 3000 on daily basis and it provides information on all […]

BoB to set up near site for RRBs

Reported by | Updated: May 20, 2014

Bank of Baroda proposes to have a near site on a co-hosting model for its sponsored regional rural banks. The near site will be within a minimum of 5 km radius and a maximum of 25 km radius from BOB RRB data center at Prabhadevi in Mumbai. The bandwidth between DC and near site should […]

SBI to have alternate connectivity

Reported by | Updated: May 20, 2014

State Bank of India group has sought proposals from telcos other than MTNL/BSNL to provide alternate connectivity to about 1000 select domestic branches/offices of the group. The bank proposes to use wired/wireless solutions. The group has a WAN connectivity called SB Connect connecting the bank’s and its associates’ branches and the connectivity is provided by […]

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